Shipping policy

Order processing: Orders are processed after payment is confirmed. Processing and dispatch times can vary depending on the item and current demand.

 

Delivery times: Delivery times vary based on your location and the product ordered. Some items are shipped from our suppliers and can take longer to arrive than standard local delivery. Any timeframes shown are estimates only and are not guaranteed. Where tracking is available, we will email it to you once your order is on its way.

 

Delays: Occasionally delivery can be affected by factors outside our control, such as carrier delays, customs, weather, or busy periods. We appreciate your patience and will always help where we can.

 

Incorrect address: Please make sure your shipping address is correct at checkout. We are not responsible for orders sent to an address that was entered incorrectly.

 

If your order has not arrived within a reasonable time, please contact us at support@babymango.com.au and we will help track it down.